Warranty & Return Policy

1. Warranty Coverage

• All products include a 1-Year Replacement Warranty only if the product is not repairable.
• If the product is repairable, only the malfunctioning parts will be replaced under warranty.

2. Warranty Processing Time

Standard warranty resolution time is 7–12 working days, depending on the issue and parts availability.

3. Warranty Submission Requirements

Customers must submit the product with:

• The original box/packaging.
• A visible, undamaged serial number (S/N).
• The product must be submitted directly by the customer to our designated service location.
• We do not provide product pick-up services from customers.

4. Proof of Warranty

If a product does not include a warranty, it will be clearly mentioned on the invoice.

5. Warranty Limitations (Not Covered)

The warranty does NOT cover:

• Physical damage, dents, cracks, broken parts.
• Burn marks, liquid damage, or internal corrosion.
• Products in excessively dirty, unhygienic, or poorly maintained condition.
• Damage caused by misuse, negligence, modification, or improper handling.